Gloplax introduces GLOverse, the most advanced digitally enabled ecosystem to Strategize, Design, Build, Run, Scale, and Grow successful GCCs. GLOverse is driven by one of the best leadership teams in the global sourcing business, which operates across every function.

That is 300+ years of combined experience setting up and running successful GCCs across multiple countries and domains. GLOverse layers this capability with several best-in-class enablers customized for your specific needs, including frameworks, processes, tools, data, and templates. Add to that is the existing constituents that make up the ecosystem.

The GLOverse makes Offshoring Simple and Accessible while Delivering Superior Outcomes in a well-managed Environment. GLOverse is a fusion of Gloplax's practitioner’s expertise and digital technology in the backdrop of an already evolved GCC industry ecosystem; this has enabled a comprehensive suite of frameworks, processes, and AI-powered tools that work towards GCC enablement, in a transparent, predictable, faster, and cost-efficient manner.

GLOverse is designed to enable organizations to manage and scale their GCC operations seamlessly. GLOverse is more than just a management tool—it is an integrated ecosystem that supports the entire lifecycle of GCCs, from strategy formulation and implementation to operational maturity. With GLOverse, enterprises are equipped with the tools, frameworks, and insights required to optimize performance, manage risks, and accelerate value creation in their global sourcing initiatives.

Full Lifecycle Support: GLOverse encompasses every stage of the GCC program from Strategy to Implementation and then onto Maturity.

Demand Management & Work Transition: GLOverse provides a structured approach for selecting work to move to the GCC and then assist in executing a flawless migration.

Superior Performance: GLOverse provides key industry benchmark data of comparable GCCs, that allow you to compare and improve the performance of your center.

Accelerating Maturity and Value: GLOverse provides frameworks and tools that allow you to optimize your GCC and drive the most value.

Valuable Decision Support: GLOverse provides the next-generation digital frameworks for your GCC program that cover every aspect of the business, including, Financials, Location, Talent, Compliance.

Elevated Governance and Oversight: GLOverse provides you with complete transparency of your offshore operations with custom dashboards and Early Warning Systems.

Effective Risk Management: GLOverse allows you to actively manage risks and issues with advanced control design and associated data.

Effective Collaboration: The GCC program requires various functions and geographies across the enterprise along with an ecosystem of vendor partners to efficiently work together to deliver a superior outcome.  It orchestrates all the stakeholders to ensure the successful build and run of this strategic part of your enterprise.

Secure Document Repository: GLOverse can be the System Of Record for your Global Sourcing program, as it manages all your documents and artifacts to ensure that your offshore program is audit-ready at any point in time.

Full Lifecycle Support

GLOverse encompasses every stage of the GCC program, providing holistic support from strategy formulation to implementation, growth, and maturity. As businesses seek to establish and evolve their GCCs, having a platform that can guide them through each phase is crucial. With GLOverse, companies gain access to a comprehensive suite of tools that streamline the entire process, ensuring that the GCC is set up for success from day one. The platform covers all aspects of the GCC lifecycle, offering valuable insights and best practices to drive efficiency and performance.

Demand Management & Work Transition

One of the most challenging aspects of setting up a GCC is selecting the right work to transition to the offshore location. GLOverse provides a structured approach to this critical decision-making process, helping organizations identify which functions can be moved to the GCC while ensuring minimal disruption to core operations. Once the decision is made, GLOverse assists in executing a flawless migration, ensuring that the transition is smooth and that the offshore operations are fully integrated with the company’s broader strategic goals.

Superior Performance

Benchmarking is essential for any organization looking to improve its operations, and GLOverse offers access to key industry data from comparable GCCs. By providing performance metrics and industry benchmarks, GLOverse enables organizations to assess the effectiveness of their GCC operations and identify areas for improvement. This data-driven approach allows companies to continuously optimize their GCC, ensuring that they remain competitive in an increasingly globalized economy.

Accelerating Maturity and Value

The journey from establishing a GCC to reaching full operational maturity can take several years, often between five and eight. However, GLOverse is designed to shorten this timeline significantly. By providing structured frameworks and tools, the platform helps organizations fast-track the maturity process, enabling them to realize the full value of their GCC operations more quickly. This accelerated path to maturity not only reduces costs but also increases the overall value that the GCC delivers to the parent organization.

Valuable Decision Support

One of the key differentiators of GLOverse is its ability to provide next-generation decision support frameworks. These digital frameworks cover every aspect of a company’s GCC program, including financials, talent acquisition, location strategy, and compliance. By integrating these critical areas into a single platform, GLOverse enables organizations to make well-informed decisions that align with their strategic objectives.

Elevated Governance and Oversight

Effective governance is essential for the long-term success of any GCC. GLOverse provides custom dashboards and Early Warning Systems that offer complete transparency into offshore operations. These tools enable executives and managers to monitor the performance of their GCC in real-time, ensuring that any potential issues are identified and addressed before they escalate. With this level of oversight, organizations can maintain control over their global sourcing programs and ensure that they are meeting their strategic goals.

Effective Risk Management

Global operations inherently involve a degree of risk, and managing these risks is critical to the success of a GCC. GLOverse offers advanced control design and data-driven insights that allow organizations to actively manage risks and issues associated with their offshore operations. By leveraging the platform’s risk management tools, companies can proactively identify potential threats and implement measures to mitigate them, ensuring the long-term stability and success of their GCC.

Effective Collaboration

A successful GCC requires collaboration across various functions and geographies within the enterprise. In addition to internal teams, organizations must also work closely with an ecosystem of vendor partners to deliver superior outcomes. GLOverse orchestrates all these stakeholders, ensuring that the collaboration is efficient and that the GCC operates as a strategic part of the enterprise. By fostering seamless communication and collaboration, the platform helps organizations maximize the value of their offshore operations.

Secure Document Repository

One of the key challenges in managing a GCC is ensuring that all documentation and artifacts are properly stored and accessible for audit purposes. GLOverse acts as a System of Record for the organization’s Global Sourcing program, managing all documents and ensuring that the offshore operations are audit-ready at any time. This secure repository not only streamlines compliance but also provides peace of mind for organizations looking to maintain transparency and accountability in their global operations.

Disrupting Traditional GCC Enablement

GLOverse is designed to disrupt the traditional ways of enabling GCCs by offering a more streamlined, efficient, and transparent approach. Gloplax, although a relatively young organization, is built on rich experience and a deep understanding of the GCC lifecycle. As practitioners who have successfully built GCCs across multiple geographies, Gloplax brings unparalleled expertise to the table, ensuring that businesses can navigate the complexities of global sourcing with confidence.

Sunil Korah, Head of Core Capabilities at Gloplax, explains the vision behind GLOverse: “We’ve seen firsthand the challenges that organizations face when setting up and running GCCs. With GLOverse, we’ve created a digital ecosystem that addresses these challenges head-on. By integrating key frameworks, tools, and data into a single platform, we’re empowering businesses to optimize their global sourcing programs and achieve their strategic objectives faster and more efficiently.”

Leveraging the India Advantage

India is home to over 1,600 GCCs, contributing significantly to the country’s economy and offering a wealth of talent and expertise for global organizations. GLOverse leverages India’s thriving GCC ecosystem, providing businesses with access to a mature network of vendors, partners, and service providers. This advantage is particularly valuable for small and medium-sized enterprises looking to establish their GCCs in India without the scale or resources of larger organizations.

Hosted GCC Model for Small and Medium Enterprises

For small and medium-sized businesses, setting up a GCC can be a daunting task. These organizations often lack the scale to establish full-fledged operations and may require support in areas like office space, HR services, and procurement. Gloplax’s hosted GCC model offers a solution to this challenge, providing SMEs with access to high-quality support functions at attractive price points. By offering a shared services platform, Gloplax enables smaller organizations to benefit from the same expertise and capabilities that larger companies enjoy.

GLOverse: The Future of GCC Enablement

At its core, GLOverse is the most advanced digitally enabled ecosystem for strategizing, designing, building, running, scaling, and growing GCCs. With over 300 years of combined experience in global sourcing, the leadership team at Gloplax has built a platform that is unparalleled in its ability to support every stage of the GCC lifecycle. Through innovative tools like GUiDE and ATMA, GLOverse is poised to revolutionize the way organizations approach global sourcing, delivering faster time-to-value and enabling long-term success for GCCs of all sizes.