Offshoring Programs and Expertise

Gloplax Offers Offshoring Expertise

Gloplax brings decades of first hand experience in setting up and operating offshore programs and GCCs/GICs. Some of the key expertise required for running an offshoring program that we offer, include; Program Management:Gloplax brings a team of seasoned professionals with decades of experience in developing successful global sourcing or offshoring strategies that translate the needs of the enterprise into pragmatic and implementable actions, while managing regulatory requirements and risk management & controls. Governance | Risk Management | ReportingWe will set up the right offshoring Program and associated Governance structure, supported by the appropriate level of reporting in accordance with best practices. We also bring rich experience and insight in dealing with regulatory authorities like OCC, Federal Reserve, APRA, SEC, etc that spans from exams to reviews and regular reporting. Performance Management – Effectiveness and EfficiencyOur applied expertise in Operational Excellence will assist you in driving productivity, quality, and speed of delivery, along with creating a Continuous Improvement mindset within the teams. Activity Migration | Delivery ManagementWe will assist you to design the “right” Transition / Migration methodologies, which can be supported by our proprietary tool called ATMA.We bring in deep experience and knowledge in building offshore delivery teams across Technology, Operations, Risk Management, Data & Analytics, Corporate Functions, etc.Support ServicesA successful Global Sourcing center, needs a host of strong support services capabilities, like Human Resources, Finance, Vendor Management, Risk & Compliance, Legal, etc. It is critical that these capabilities are aligned to the corresponding enterprise teams and adopt similar policies, standards, processes, and controls. However, these services are also non-core and add to the overheads of the business. Depending on your Global Sourcing platform strategy (Own Captive Centre / Third Party / Hosted Captive (GIC) / Hybrid / etc.), we offer you a suite of such services to leverage.Experience ManagementThe long-term success of a program is dependent on the Experience delivered to the stakeholders Such stakeholders would include the operational managers in the enterprise who are offshoring work, executives, enterprise support services teams, third party service providers, team members in the global sourcing center, etc.We have demonstrated expertise in identifying key levers and appropriately adjusting them to deliver the right experience to each of the stakeholder