Gloplax collaborates with your CXO leadership team to develop and implement a robust GCC strategy, from design to building and scaling of your GCC. Gloplax works with the company’s CXO leadership team to help think through their GCC strategy and draw up a robust implementation plan, from design to establishing building and scaling of your GCC. If you are thinking of setting up a GCC, we develop sector specific and bespoke blueprint for your GCC through our “Explore | Discover & Analyse” modules. This provides insights to the GCC model that is best suited for your business along with industry benchmarks and peer group analysis. We build a Business Case that provides essential information on Location strategy, Financial Analysis , Technology and Operational Infrastructure requirements , Talent Landscape and Compliance Information that will act as a guide for you to take an informed decision to set up a GCC. We also provide a viewpoint of key indices and metrics that will help you baseline the measures for optimal performance of the GCC. 

If you already have an operating GCC, our diagnostics tool kit will help  “Re Evaluate | Transform” your GCC. This will help accelerate the growth curve of the GCC and at the same time where required course correct towards any gaps to realize the full value and potential. In this scenario, we could step in at any stage of the GCC life cycle and work with the company’s leadership team to graduate to the next level. We take a bespoke and solution discovery approach to our consulting. The outcome here is a simple, implementable roadmap for your GCC. While we bring in 300+ years of Practice and Implementation Expertise, KPMG our partner brings in their Global Sourcing and GCC consulting horsepower to the table.   

Setting Up a GCC:

• Explore | Discover & Analyse Modules: We develop a sector-specific and bespoke blueprint for your GCC, providing insights into the best-suited model, industry benchmarks, and peer group analysis.
  

• Business Case: We design business case that includes Location Strategy, Financial Analysis, Technology and Operational Infrastructure requirements, Talent Landscape, and Compliance Information to guide informed decisions to set up a GCC
  

• Performance Metrics: Key indices and metrics to baseline optimal GCC performance.
  

Optimizing an Existing GCC:

• Re-Evaluate | Transform Modules: Utilize our diagnostics toolkit to accelerate growth, course correct, and realize full potential. We can assist at any GCC life cycle stage to help you graduate to the next level.
  

Approach:

• Bespoke Solution: Delivering a simple, implementable and tailored roadmap for your GCC.
  

• Expertise: Leverage 300+ years of practice and implementation expertise from Gloplax, complemented by KPMG’s global sourcing and GCC consulting horsepower to the table. 
  

Strategic Partnerships for GCC Success

Gloplax is not just a service provider; it is a strategic partner, helping companies navigate the complexities of setting up and managing a GCC. Our team works closely with your company’s CXO leadership team, thinking through every aspect of your GCC strategy and creating a bespoke roadmap that aligns with your goals. From selecting the right location to establishing governance frameworks, Gloplax’s tailored approach ensures that your GCC is set up for long-term success.

We leverage our proprietary “Explore | Discover & Analyze” modules to provide a detailed understanding of the GCC model that is most suitable for your business. This includes benchmarking against industry standards, peer group analysis, and building a comprehensive business case that covers location strategy, financial analysis, technology, and operational infrastructure requirements, as well as talent landscape and compliance considerations.

Establishing a Roadmap for Success

The successful implementation of a GCC depends on several critical factors, and Gloplax is well-versed in addressing each of these areas. Our approach includes defining the operating model, designing the implementation roadmap, establishing governance structures, and building the necessary infrastructure to support your GCC. By managing the work transition and ensuring strong cultural alignment between teams, Gloplax helps companies seamlessly integrate their global operations.

One of the key differentiators of Gloplax’s approach is the ability to work with companies at any stage of their GCC lifecycle. Whether you are in the early stages of exploring the idea of setting up a GCC or looking to optimize an existing one, Gloplax’s diagnostics toolkit can help evaluate and transform your operations. This ensures that your GCC is not just a cost center but a value creator, delivering sustainable long-term benefits for your business.

The Minds Behind Gloplax Solutions

Gloplax is led by a team of industry veterans with decades of experience in global sourcing and GCC management. This team has a proven track record of building and scaling high-performing GCCs across various industries and geographies.

• Charlie Roberson, Co-Founder and Chief Executive Officer: Charlie has an extensive 28-year career, including serving as Executive Vice President at a major US bank. He led the bank’s global services program from inception, growing it to more than 25,000 resources within a decade. His experience in building global teams and operational excellence makes him a valuable leader at Gloplax, where he oversees the company’s strategic direction and ongoing delivery excellence.
• Aveek Mukherjee, Co-Founder and Managing Director: With over 25 years of experience in the financial services industry, Aveek has played a key role in establishing global service delivery capabilities for leading multinational companies. His experience spans across multiple geographies and industries, making him an expert in global sourcing and delivery. He is committed to helping companies unlock the full potential of their GCCs through strategic planning and execution.
• Denis McGee, Co-Founder and Head of Partnerships: Denis has over 40 years of banking experience, having held senior leadership roles in the US and Australia. He successfully built teams of 4,000+ resources within three years, providing a range of capabilities to his organization. His deep understanding of global sourcing and partnerships helps Gloplax forge meaningful relationships that drive long-term success for its clients.

Transforming Global Sourcing and GCC Excellence

At Gloplax, we understand that a successful GCC set-up requires more than just operational infrastructure. It requires a comprehensive ecosystem that supports every stage of the GCC’s lifecycle. This is why we have developed a digital ecosystem that includes advanced technology-enabled tools, frameworks, verified vendor partners, and reliable industry data and insights. This digital-first approach ensures that our clients have access to the best resources, helping them build and operate high-performing GCCs.

Gloplax’s unique “3E Model” – Effectiveness, Efficiency, and Experience – is integrated into every aspect of our operations. We ensure that our solutions are not only effective in delivering business outcomes but also efficient in terms of cost and resource utilization. At the same time, we prioritize the overall experience for both our clients and their teams, ensuring that the transition to a GCC model is smooth and sustainable.

A Bespoke Approach to GCC Consulting

Gloplax’s consulting approach is rooted in solution discovery, where we take the time to understand your business’s specific challenges and goals. Our aim is to create a simple, implementable roadmap that enables your GCC to achieve its full potential. With more than 300 years of combined practice and implementation expertise, our team of experts works alongside our strategic partner, KPMG, to bring global sourcing and GCC consulting horsepower to the table.

Whether you are setting up a new GCC or looking to enhance an existing one, Gloplax’s bespoke approach ensures that your GCC strategy is aligned with your broader business objectives. This collaborative approach allows us to deliver tailored solutions that are both practical and impactful.

Delivering Excellence by Nurturing a Strong Value System

At Gloplax, we believe that success is built on a foundation of strong values and an inclusive culture. Our core values guide every aspect of our operations, ensuring that we prioritize the needs of our clients, partners, and team members in every decision we make.

We are committed to delivering excellence by focusing on “Client Partner” relationships, where we place our clients at the center of everything we do. By embracing “Balanced Leadership,” we make informed decisions that balance the needs of all stakeholders, including clients, vendors, and team members. Our value of “Courage” allows us to uphold our principles and stay true to our mission, while “Zeal” drives our passion for continuous improvement. Finally, “Respect and Care” define our approach to working with all stakeholders, fostering a culture of mutual respect and collaboration.

Recognizing that each team member plays a critical role in shaping Gloplax’s success, we foster an open and inclusive culture where individuals are encouraged to bring their authentic selves to work. We believe that this commitment to inclusivity and respect creates an environment where our team members can thrive, pursue their aspirations, and deliver their best work.

Partnering for Long-Term Success

With a deep understanding of the complexities of global sourcing and GCC operations, Gloplax is uniquely positioned to help companies build, scale, and optimize their GCCs. Our team of industry experts, combined with our digital ecosystem and bespoke approach, ensures that we can deliver tailored solutions that drive sustainable long-term success for our clients. Whether you are just beginning your GCC journey or looking to enhance an existing center, Gloplax is the partner you need to unlock the full potential of your global operations.

This comprehensive approach ensures that your GCC strategy is tailored, effective, and geared for success.