Global Capability Center (GCC) is a complex entity to set up, with the minefield of regulatory, governance, compliance and cultural contexts and issues is a different story altogether. With Global Capability Centers having the power to transform businesses, more and more enterprises are evaluating this route along with their current capacities and capabilities.

Many enterprises are undertaking gap-analysis and what is stopping them from leveraging this capability. It is critical to note that, to be successful at outsourcing and/or offshoring, the Global Capability Center needs to be an extension of the enterprise that has the same objectives, values and culture as the parent organization residing onshore. As the Global Capability Centers share the same lineage as the parent company and enjoy the same access to information, data and strategy, outcomes are better planned and there is better control over them.

The leadership team at Gloplax brings first-hand experience in navigating how to set up GCCs across India and the Philippines. Gloplax can support enterprises in their location assessment, incorporation, tax structures, book-keeping, payroll, transfer pricing, etc. till the company can normalize their operations using the Build Operate Transfer model of staffing and running Shared Service Centers. It can also support staffing and recruitment, setting up IT network and architecture and help in managing and monitoring risks. While cost-arbitrage gives an advantage to enterprises, Global Capability Centers should not be set up with “saving costs” in mind. Rather, they need to be set up to take advantage of the varied talent pool, newer markets and the opportunities which can help transform an enterprise into a truly global one.