Work Selection Strategy
Defining a work selection framework for a global capability center involves establishing criteria to prioritize and select the work that will be performed at the center. Here are some key factors that can be considered in the framework:
Talent Required: Assess the specific skills and expertise needed to perform each type of work. Consider factors like technical skills, domain knowledge, language proficiency, and experience levels required.
Business Criticality: Determine the strategic importance of the work to the overall business objectives. Prioritize tasks that directly impact revenue generation, cost savings, customer satisfaction, or competitive advantage.
Complexity: Evaluate the complexity of the work in terms of technical requirements, problem-solving skills, decision-making autonomy, and interdependencies with other tasks or projects.
Costs: Consider the cost implications of performing the work at the global capability center. Factors to include are labor costs, infrastructure expenses, training costs, and potential cost savings or efficiencies through centralization.
Based on these factors, you can develop a scoring or ranking system to prioritize work based on the alignment with business goals, availability of talent, cost-effectiveness, and strategic importance. This framework can help ensure that the most valuable and suitable work is assigned to the capability center, maximizing its impact and contribution to the organization.
If you need further assistance in creating a detailed work selection framework or have any specific questions, contact us at consult@gloplax.com.