GCC stands for Global Capability Center. This refers to an entity set up by a global company offshore to support with back-end work. Offshoring refers to a process when global companies relocate operations offshore for cost savings, access to global talent, value generation (transformation & innovation), time zone advantage (round the clock support) and others. Offshoring unlocks global potential, expense reductions and efficiency and taps into a diverse talent pool, fostering international growth and collaboration. GCCs enable the following:

• Advancing beyond traditional offshoring models
• Merging cost-efficiency with enhanced operational control
• Harmonizing with the parent company’s culture and values
• Spearheading innovation and technological advancements
• Helping in the strategic growth and development of the parent company
• Becoming essential for IT, R&D, and comprehensive business process management
• Demonstrating increasing relevance in global business strategies
• Accessing Global Talent