Global Sourcing – The Opportunity
The Opportunity In a flatter world, Companies are considering global sourcing as a key option to deliver superior business outcomes. The drivers usually are a combination of the following:
- Accessing the relevant global talent pool – scale, skill, and cost; like, Data, Cloud, Digital, RPA, etc.
- Decreasing Cost of Operations
- Reducing Cost of Compliance to heightened regulations.
- Leveraging Time zone advantages – US night shift, overnight processes / reporting
- Encouraging a fertile, innovation (eg: access to the ecosystem for innovation etc.)
- Data driven and highly productive technology and back-office operations which work seamlessly with the frontline.
Companies embarking upon the journey of global sourcing are faced with multipole challenges while navigating through this journey.