Telecommunication

Advancements in telecommunication and fibre optics, which made Internet-based communication and transfer of data possible, paved the way for the growth of telecom outsourcing to India and the Philippines, which remain the two most favoured offshoring destinations for telecom companies. From cold calls to email marketing and conducting research, telecom offshoring has increased its demand with the fast pace of updates on networks and services.

Offshoring or outsourcing helps telecom companies save on costs and infrastructure, have access to trained and technical qualified manpower, thereby giving their customers a better service offering at a lower price. The most popular service to outsource include customer support, technical support, finance and billing, and lead generation which helps telecom companies gather more potential customers.

 

    Global Sourcing - Industry Types

    From financial services to healthcare, from retail to manufacturing

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    Global Sourcing - Industry Types

    Global Sourcing - Industry Types

    About Gloplax

    Gloplax specializes in enabling global companies to set up and run their global sourcing / offshore centers in India and The Philippines.

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    About Gloplax

    About Gloplax

    GCC/GIC Challenges

    A continuous focus is critical for sustaining success

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    GCC/GIC Challenges

    GCC/GIC Challenges

    What is offshoring

    Relocating operations offshore in part or whole to derive certain benefits

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    What is offshoring

    What is offshoring

    Gloplax Approach

    Building successful global delivery requires a broad set of complementary s

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    Gloplax Approach

    Gloplax Approach

    Offshoring- Advantages of a GCC

    There is a definitive movement toward insourcing work into GCCs

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    Offshoring- Advantages of a GCC

    Offshoring- Advantages of a GCC