India – Work types
India is probably the first choice for enterprises wanting to offshore and/or outsource work. With a diverse industry coverage, the country offers excellent services for an affordable cost, provided by a young, diverse labor pool of dedicated employees.
Business Process Outsourcing is the most common type of outsourcing. It refers to contracting any business process to a third-party service provider. This type usually deals with repetitive tasks such as customer support, contact centres, and administrative roles.
A slightly more complex form of outsourcing is Professional Outsourcing which requires additional training or a professional license to accomplish.
Offshoring IT and IT Enabled Services, again a very common practice for Companies outsourcing to India, pertains to leveraging technology-related services and resources.
Manufacturing goods is another area where enterprises outsource to India as it is cost-effective, and enterprises don’t have the hassles of setting up infrastructure.
Over the years, outsourcing and/or offshoring has evolved to include outsourcing processes that are specific to a certain task which is contracted to an external service provider that specializes in a particular service. These include services such as Recruitment, Research & Data Analysis, and Legal.
India is suited to almost all kinds of outsourcing which caters to almost every kind of business be it Manufacturing, Retail, Insurance, Financial Services, IT and ITES, Software Development, Healthcare and Human Resources.